Here is some guidance to help you with any problems you may encounter navigating LCGB OWL.
If you need to contact somebody from OWL you can also click on the image to the right.
Frequently Asked Questions
1: From the main screen, you can click on “My Account” to bring up the login page. If you haven’t registered for an account, you can do this here, too.
2: From the checkout page: Once you have purchased a course and got to the final page, you are given the option to login here
3. If for some reason you find yourself no longer on the checkout page, you can get back to it from the main screen, if you click on “BASKET”. From here, you can click on “proceed to checkout”, as described above.
This will bring you to this page with all the available courses being shown as you scroll down the page. There is a search option if needed or you can explore the course categories:
If you are an LCGB Member click the image to take you to the Member's Course Page. You will need to enter the password for the Members area from the main LCGB webpage.
Blue bars which state “Register now” require registration and may require payment before being able to view content
This will bring up this screen. Click “Take this Course”
Click “ADD TO BASKET”
Once the items are in your basket, you can view them directly from the screen you are on:
Once you click “View basket”, check the details are correct and click “PROCEED TO CHECKOUT”
Once you have reached the checkout screen, complete the form with your own personal details and click “PLACE ORDER”:
You will then be given a link to the course you have purchased. Click the link to be taken to the course page:
Hover your mouse over the different titles in the drop down box and click to gain access to the content. Once all the content has been opened, watched and read, the Assessment and Certificate tab will become available.
In order to proceed to the assessment and collect your certificate you must have a green tick in all the required sections
If you are unable to donate any money at this time, add a zero to the bar and it should allow you to continue.